AI Lead Response

Never miss a lead
at 11pm on a Saturday.

Most businesses lose 40–60% of enquiries because they don't respond fast enough. Our AI responds to every DM, comment, and message — 24 hours a day — so warm leads never go cold.

Get set up → See pricing

Available on Growth & Custom plans · Setup in 3–5 days

The missed opportunity

A customer messages you at 8pm.
You see it Tuesday morning.

They've already booked with your competitor. This happens dozens of times a month for busy local businesses — and the owners never even know.

Studies show that leads responded to within 5 minutes are 9× more likely to convert than those responded to after 30 minutes. Most small businesses respond in hours — or days.

The AI Lead Response system we set up sends an immediate, personalised reply to every enquiry across every channel — then alerts you when a human response is needed to close the booking.

⚡ Response speed matters
Under 5 minutes9× conversion rate
Under 1 hour3× conversion rate
Over 24 hoursLead usually gone
AI response · Saturday 10:47pm
Hi! Do you have availability for a whale watching tour next weekend? There's 4 of us.
10:47pm · Instagram DM
Hi! 🐳 Yes we have spots available next Saturday and Sunday. Adult tours run at 8am and 1pm — 3 hours each. For 4 adults it would be $280 total. Want me to hold a spot? I just need your name and preferred time!
10:47pm · AI responded ⚡
Amazing! Saturday 8am please. Name is Sarah.
Booked in, Sarah! 🎉 I've sent a payment link to confirm. See you Saturday at 8am — arrive 15 mins early at the Dunsborough marina. Any questions just ask!
10:48pm · Booking confirmed ✓
What's included

Everywhere your customers message you.

📱

Instagram DMs & comments

Every DM and "how do I book?" comment on your posts gets an instant, on-brand reply. Never leave a potential customer hanging on your best-performing content.

💬

Facebook Messenger

Many South West customers still prefer Facebook. Every message gets answered immediately — pricing questions, booking requests, general enquiries — all handled.

🌐

Google Business messages

People can message you directly from your Google profile. We connect this to the AI system so every enquiry from search gets an instant response.

🤖

Trained on your business

We train the AI on your pricing, availability, FAQs, and tone. It answers questions accurately about your specific business — not generic responses.

🔔

Human handoff alerts

When a conversation needs a human — a complex booking, a complaint, a VIP customer — you get an alert so you can step in at exactly the right moment.

📊

Lead tracking & reporting

Every enquiry is logged. Monthly report shows total leads captured, response times, conversion rates, and what channels are sending you the most business.

FAQ

Common questions

Will it sound like a robot?
No — we spend time training it on your voice, your specific services, and how you naturally talk. Customers rarely know they're talking to AI. We'll show you examples during setup and adjust until it sounds right.
What if the AI gives wrong information?
We train it carefully with your exact pricing, availability, and FAQs. For anything it's unsure about, it's configured to say "let me get you a better answer" and alert you. We also review conversations weekly to improve accuracy.
Can it actually take bookings?
Yes, with the right setup. We connect it to your booking system (if you have one) or send payment links via GoHighLevel. The AI can confirm bookings, collect customer details, and send confirmation messages — all without you involved.
What channels does it work on?
Instagram DMs and comments, Facebook Messenger, Google Business messages, and website chat widget (if applicable). WhatsApp can also be added on Custom plans.
Is it available on the Starter plan?
AI Lead Response is available on the Growth plan ($1,200/month) and above. It can also be added as a standalone service. Contact us to discuss options for your specific situation.

Stop losing leads to
slow response times.

Get your free audit and find out how many enquiries you're currently missing — and what it would take to capture them all.

Talk to us about AI Lead Response →

Free consultation. No commitment.